SUDRAJAT, Surya Catur; BUDITJAHJANTO, I Gusti Putu Asto; WARJU, Warju. The Effects of Responsibility and Empathy on Customer Satisfaction in Teaching Factory Learning . Edunesia : Jurnal Ilmiah Pendidikan, [S. l.], v. 6, n. 1, p. 535–549, 2025. DOI: 10.51276/edu.v6i1.1142. Disponível em: https://www.edunesia.org/edu/article/view/1142. Acesso em: 29 apr. 2026.